Moving Winnings Back to Your Wallet
When you want your money out, head to the same cashier you used to deposit. We route withdrawals back through the payment method on your account — so if you deposited via Venmo, your payout returns to that Venmo account. That matching rule keeps things clean and helps us process requests without extra friction. Enter the amount you want to withdraw, confirm
your identity if prompted, and submit. Processing time depends on the payment rail and any pending verification on your account; we do not promise a specific window we haven't confirmed. Check your account's withdrawal history tab to track the status of any pending request.
- Go to the withdrawal screen — Open the cashier, select Withdraw and confirm the payment method tied to your account.
- Enter the withdrawal amount — Type the amount you want sent back, staying within the balance shown on your account.
- Complete identity check if prompted — If your account hasn't finished verification, you'll be asked to upload a document before the withdrawal moves forward.
- Track status in withdrawal history — Your cashier history tab shows pending, processing and completed withdrawal entries so you always know where a request stands.